Privacy Policy

Privacy Policy
  1. Introduction

1.1 We are committed to protecting the privacy of our visitors to the Website. In this statement, we explain how we will accept your personal information.

1.2 We will ask you to agree to the cookies we use in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to our policy, you agree to the use of cookies by us in accordance with the terms of this policy.

  1. Collection of personal information

2.1 We may collect, store and use the following types of personal information:

(A) Information about your computer and your visits when using this website (including your IP address, geographic location, browser type and version, operating system, duration of visit, pages visited);

(B) Information you provide to us when registering on our website (including email address);

(C) Information you provide when completing your account on our website (including your name, address, telephone number);

(D) Information relating to all purchases you make of our products / services or any other transactions (including your name, address, telephone number, email address);

(E) Information contained in or related to any communication made / sent through our website (including the content of the communication, metadata related to the communication);

(F) Any other personal information you choose to send to us;

2.2 Before disclosing to us the personal information of another person (third party), you must obtain permission from that person, both for the disclosure and for the processing of his personal data in accordance with this policy.

  1. Use of your personal data

3.1 Personal information provided to us by you will be used for the purposes set out in this policy.

3.2 We may use your personal information to:

(A) Administer our website and business;

(B) Personalize our website for you;

(C) Enable you to use the services of our website;

(D) Be able to provide you with the products / services purchased through our website;

(E) Send you declarations, invoices and payment reminders, and to collect payments from you;

(F) Send off-marketing commercial communications;

(G) Send email notifications that you have requested or expected;

(H) Send marketing communications related to our business (or the business of carefully selected third parties) that we believe may be of interest to you, by mail, email or similar technology (you may inform us at any time, if you no longer need marketing communication);

3.3 If you send us personal information for publication on our website, we will publish it in accordance with the license you provide to us.

3.4 We will not provide your personal information to third parties for any purpose without your express consent.

  1. Disclosure of personal information

4.1 We may disclose your personal information to any of our employees, insurers, professional consultants, agents, suppliers and subcontractors as far as is reasonable and necessary for the purposes set out in this policy.

4.2 We may disclose your personal information:

(A) To such an extent that we are required to do so by law;

(B) In connection with any current or future legal proceedings;

(C) To exercise or protect our legal rights (including providing information to others for anti-fraud and credit risk mitigation purposes);

(D) To the buyer (or prospective buyer) of any business or asset that we sell (or intend to sell);

4.3 Except the cases provided in this policy, we will not provide personal information to third parties.

  1. International data exchange

5.1 The information we collect may be stored, processed and transferred between each of the countries in which we operate to enable us to use the information in accordance with this policy.

5.2 The information we collect may be transferred to the following countries, which do not have data protection laws equivalent to those in force in the European Economic Area: the United States, Russia, Japan, China and India.

5.3 The personal information you publish on our website or send for publication on our website may be disseminated, via the Internet, worldwide. We cannot prevent the use or misuse of such information by others.

5.4 You expressly consent to the transfer of personal information described in this section.

  1. Preservation of personal information

6.1 This section 6 describes the data retention procedures that have been set up to ensure that we comply with the legal obligations regarding the retention and deletion of our users’ personal data.

6.2 Personal information that we process for any purpose should not be stored for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this section 6, we will retain documents (including electronic documents) containing personal data:

(A) To such an extent that we are required to do so by law;

(B) If we believe that the documents may be relevant to any current or future litigation;

(C) To exercise or protect our legal rights (including providing information to others for anti-fraud and credit risk mitigation purposes);

  1. Protection of personal information

7.1 We will take reasonable technical and organizational measures to prevent the loss, misuse or deletion of your personal information.

7.2 We will store all personal information you provide to our password-protected servers.

7.3 All electronic financial transactions concluded through our website will be protected by encryption technology.

7.4 You agree that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data transmitted over the Internet.

7.5 You are responsible for retaining the password you use to access our website;

  1. Changes

8.1 We may update this policy from time to time by posting a new version on our website.

8.2 You may review this page from time to time to ensure that you are aware of any changes to this policy.

8.3 We may notify you of changes to this policy by email or through a personal messaging system on our website.

  1. Your rights

9.1 You may request that we provide you with any personal information we hold about you. Provision of such information will be subject to:

(A) Payment of fees if the information is to be sent on a physical medium or in another way that requires payment of fees.

(B) We may ask you for appropriate proof of your identity (for this purpose we usually require a notarized photocopy of your ID card. We may also ask for a copy of invoices stating your physical address such as electricity, water, phone).

9.2 We may not disclose any personal information that is requested to the extent permitted by law.

9.3 You may inform us at any time not to use your personal data for marketing purposes.

9.4 In practice, by using our services and website, you agree that we use your personal information for marketing purposes. We will give you the opportunity to opt out of the use of your personal data for marketing purposes.

  1. Other websites – third parties

10.1 Our website contains hyperlinks to and details of third party websites.

10.2 We have no control over them and are not responsible for the privacy policies and practices of third parties.

  1. Updating the information

11.1 Please let us know if the personal information we hold about you needs to be corrected or updated.

  1. Cookies

12.1 Our website uses cookies.

12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored by the browser. The ID is then sent back to the server each time one of the server pages loads.

12.3 Cookies can be “permanent” cookies or “session” cookies: permanent cookies will be stored by the web browser and will remain valid until the expiration date, unless they are deleted by the user before the expiration date; the session cookie, on the other hand, will expire at the end of a user session when the web browser is closed.

12.4 Cookies usually do not contain any information that personally identifies a user, but personal information that is stored about you may be related to the information stored in and received by cookies.

12.5 We use both types of cookies on our website.

12.6 Most browsers allow cookies to be blocked. The user is free to block them at any time.

12.7 Blocking all cookies will have a negative impact on the usability of many websites.

12.8 If you block cookies, you will not be able to use all the features of our website.

12.9 You can delete cookies already on your computer;

12.10 Deleting cookies will have a negative impact on the usability of many websites.

12.11 In order to analyze the usability of the site, personalize the ads on it and to provide you with the opportunity to connect through social networks, we have integrated the following program code of external service providers on our site:

  • Google Analytics – to analyze the traffic and usability of the site. You can take advantage of a service to anonymize your IP address by installing the following plug-in:
  • Google AdSense – contextual advertising service.
  • Facebook Pixel – service for personalization of ads.
  • Facebook Messenger – a service integrating the Messenger Platform on our site.

12.12 Each of the services under item 12.11 may use its own analytical and advertising cookies, the information from which we do not link directly to you and your personal data. You can restrict or delete these cookies in the ways described in section 12.

Information on the competent supervisory authority

  • Commission for Personal Data Protection
  • Address for correspondence: Sofia 1592, Prof. Tsvetan Lazarov ”№ 2
  • Contact phone: +359 2 915 3 518
  • E-mail:,
  • Website: